Is Freelancer.com a scam?
This is one of the hottest questions searched these days on the web. As a freelancer that has a completed 570 projects in a span of 5 years, I will provide my own first hands experience of having used www.freelancer.com without any bias or favoritism.
Lets first define what a scam is and how it is interpreted by different people across the globe. If you bought a product online and its in a bad shape, you will claim a refund or an exchange and if that doesn’t happen, its definitely a scam. However, if you have bought a product assuming it has a lot more features than it actually has (without bothering to read product features) and you want to call it a scam, its a joke.
Coming back to freelancer.com and its reputation, I have no 2nd thoughts in saying its hands down the best website to freelance on and make a career out of it. Yes, there are issues such as user interface, fake projects being posted, but they are not directly attributed to management or employees of freelancer.com
Freelancer.com is a global marketplace that connects freelancers and clients under different categories and skills to do business. Their website offers an in depth knowledge base and has lot of useful information, but the pity is that both the sides and I say this without any hesitation don’t bother adhering to the laid terms and guidelines and invite trouble and start blaming the management and support team.
If you are a new freelancer or a client looking to use their services, I would sincerely recommend you to read their terms and conditions, guidelines, blog and community articles to do the right things. We often blame others for our own mistakes and this is something you need to do away with.
Whether its about financial accounts, transactions, membership or anything else, freelancer.com has all the checks and balances in place which ensure no one can get away conning or getting conned. Yes, there are some freelancers that will look to make quick money and end up fooling / scamming innocent clients and the other side of story is no glittery because fake clients look to rob freelancers of their hard work and abscond without making payments.
How can you avoid getting scammed on freelancer.com?
- Never bid on projects that offer quick bucks like money laundering/exchange/cryptocurrency, they will be deleted by the monitoring team and you will be notified not to apply on such projects
- If you are a service provider, never accept a project without milestone being deposited/funded by your client, you will receive a notification once its done
- If your client offers to make you payment outside the website by means such as paypal, inform him to kindly adhere to site guidelines and stay protected
- If your client insists you must begin working without a milestone in place, its a high risk zone unless you know your client and did business together in past
- Depositing milestone(s) ensure both parties are protected and in case any mishap such as disagreement happens, you can engage professional arbitration services of freelancer’s dispute team who will resolve the case based on proof
- Try and communicate within freelancer’s chat platform so all your conversations are documented and can be retrieved in case of arbitration
- Never upload work directly to a client server without partial milestone being released, you can deploy the work in progress on your hosting server and if client insists it has to be done on their server, you need to claim an upfront payment to secure your interests
- Read the project description thoroughly and avoid visiting any third party websites that ask you to sign up or fill a form to get the project details, these are tactics to make you lure outside the website and do direct business which could easily be a trap
- Never purchase any domain/hosting/theme on behalf of client who says he will make payment to you once you have purchased them, let the client know you don’t have a source to make payment or tell him ownership has to be theirs and hence they need to purchase them.
- If you happen to be a client, never pay upfront to any freelancer, especially ones with no ratings, instead create incremented milestones based on quantum of milestones agreed to and release them once you get work in your possession and test it to validate it can be used without any hidden agenda s/issues
There are thousands of successful freelancers like me that thrive on finding new leads, clients, connections and what not on freelancer.com and if you ask any of them Is Freelancer.com a scam? they will say No because had that been the case, we wouldn’t have been with the website for so long.
To add, a lot of complaints that are posted against freelancer website are either fake or fabricated by disgruntled individuals who did mistakes and thought they would get away. Whenever I had any issues, I reached freelance’s support through chat and by emailing and their response was swift, on time and they provided satisfactory resolution on time. Not only me, there are thousands of successful freelancers that made a career by using this wonderful website and what differentiates us from others is we followed the guidelines, we paid attention to details and have been able to focus on what needs to be done in order to earn our reputation.